I want you to be happy with your purchase and experience at UniqJewelrydesigns. If for some reason you are not happy with your item and if it qualifies for return, please message or email me and I will be more than happy to exchange or issue a refund, minus shipping fees if applicable to the terms below:
All Refund must be approved by UniqJewelryDesigns.If your purchased item qualifies for return, we will send you an authorization number. Non personalized bracelets and non personalized necklaces may be returned in new, undamaged condition in original packaging for refund or exchange and must be post marked within 14 days of receiving your order. All Personalized hand stamped charms, hand stamped personalized jewelry, engraved personalized jewelry, engraved charms & accessories may not be returned Due to sanitary reasons, earrings may not be returned. You will be responsible for return shipping fees. There is a no refund policy in effect after 14 days.
Refunds will be processed by the payment processor and you should see the funds in your account within 5 to 10 business days
Your refund will include the purchase price minus the shipping fee.
In the event there is an error in spelling, you will need to send me a photograph of the piece and I will send you a replacement if it was my error.
If the error was your incorrect input, this will not qualify for return or refund, you will need to repurchase the item. So please be careful when entering text.