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ABOUT US

Welcome and thank you so much for visiting Uniq Jewelry Designs.  I personally make, create and come up with the ideas and styles for the personalized pieces. I also accept custom orders and offer both hand-stamped and engraved jewelry. If you are interested in a custom order, you may contact me Here select custom order on the drop-down and together we can create that unique and special gift to treasure for a lifetime.

**Please note when creating your account, please be sure there is no space at the end of your email address or it will not accept your email and you will not be able to checkout**

*** Ordering Deadlines ***

Christmas Orders in the U.S. and Puerto Rico Will be December 15, 2017 in the U.S. 

Valentines Day Deadline will be February 7th 2018

Mother's Day Deadline will be Sunday May 1st 2018 In The U.S. and Puerto Rico. 

Father's Day Deadline Will be June 11th 2018

There will be no guarantee after those dates.

ANNOUNCEMENTS 

Current Processing time is 3 to 5 business days (updated 11/01/17)

may vary during holidays 

I will update this announcement with current processing times. 
Thank you.

PAYMENT

Currently I accept payment via Paypal *Please note* Credit Cards are also welcome through PayPal without setting up a PayPal account.
Just select PayPal at checkout, click on the PayPal tab and choose Pay Without PayPal Account.
You will be redirected to paypals SSL payment page.

Credit cards are also accepted via our secure payment processing company. 

All orders must be cancelled within 12 hours. If you need to cancel within that time frame please message me. Please note it will take up to 48 hours per the payment processor for funds to be returned to your bank account via credit card. 

If purchased through paypal, funds will be returned within 3 business days

SHIPPING

All orders are shipped to the address you have provided on your order invoice.
All domestic orders will be shipped via USPS First class mail 3 to 5 day shipping unless shipping has been upgraded
Free First Class Shipping On Orders Of $75.00 usd and over.
This will appear in the cart at checkout, not on the select carrier page.

 

**IMPORTANT**

Shipping speed is once the postal service has your order. It does not include processing time to create your order. If you need to rush your order. Please select the
listing "rush my order" and add it to your cart.


International orders will be shipped via International First Class mail unless shipping has been upgraded.


Domestic shipments should take approximately 2 to 3 days for delivery after shipment and international shipments should take approximately 6-18 days after shipment


Please Note - I have had a few customers wait over a month on international orders due to custom holds. It is important for you to check with customs in your country.

LOCATIONS OUTSIDE THE U.S.

Please refer to your local Customs office for any possible duty vat fees that may be imposed on imported products, as I do not collect for those fees if any.

http://www.dutycalculator.com/new-import-duty-and-tax-calculation


All purchases will contain a tracking number. 
Please be sure to track your package in order to know when it will arrive. https://tools.usps.com/go/TrackConfirmAction!input.action
Insurance is included for U.S. orders
International orders, Insurance is available for a small fee.
Other mailing services and upgrades are also available. Please contact me prior to submitting payment to inquire regarding any special shipping, expedited needs.

CUSTOMER SATISFACTION

I want you to be satisfied with your purchase and experience at UniqJewelrydesigns. If for some reason you are not satisfied with your item, please message or email me and I will be more than happy to exchange or issue a refund, minus shipping fees if applicable to the refund policy below. 

Refunds 

All Refund must be approved by UniqJewelryDesigns. If your purchased item qualifies for return, we will send you an authorization number. Non personalized jewelry, accessories and gifts may be returned in new,

undamaged condition in original packaging for refund or exchange and must be post marked within 30 days of receiving your order.

All personalized hand stamped charms, hand stamped personalized jewelry, engraved personalized jewelry, engraved personalized charms & personalized accessories may not be returned.

Due to sanitary reasons, earrings may not be returned.

You will be responsible for return shipping fees.

Refunds will be processed by the payment processor and you will see your funds in your account within 3 business days. Your refund will include the purchase price minus the shipping fee.

Our Refund Policy can also be found here: Refund Policy

We reserve the right to cancel any transactions made in our shop at our discretion. All cancelled orders will be fully refunded. 

Florida orders will incur a 6% sales tax effective immediately

Thank You.

ADDITIONAL INFORMATION

Hand stamped jewelry may not always line up exact in spacing, however it will be very minimal and makes your item unique :)

I offer various options. Stainless steel, antique gold, brass, copper, nugold (red brass), sterling silver and 14k gold filled disks.
Stainless steel chain, 925 sterling silver wire, 925 sterling silver chain, 14k gold filled wire, 14k gold filled chain, silver plated, pewter, aluminum and gold plated materials.


You will notice price adjustments depending on material used.
You may select the piece you are interested in and upgrade as you prefer. The back-sides of the plates are a matte finish unless specified mirror finish on both sides. All stainless steel disks are silver color (not black) as they may appear in some images. This is due to photo angle. If it is a black disk, I will be sure to add it to the product description. 

This jewelry is not recommended for small children

Regarding character limit. Please adhere to the character limit. This avoids delay in shipping your order. The character limit is placed so that your item will be readable. If you exceed the limit. I will be forced to contact you and wait on your revision and or cancel your order.

** CARE OF YOUR ITEM **

Sterling Silver Chain and Disks - Polishing pad or cloth to repolish.

NuGold - Nugold disks have an anti tarnish coating. At some point they will patina (resembling an orange tint). The best way to regain the gold color will be with a polishing pad. One will be supplied with your order but you can find these at most craft/jewelry stores. 

About NuGold
Nugold is a brass alloy that has been specially formulated for jewelry known as “red brass,” or “Merlin’s Gold,” Nu Gold resembles real gold without the high price tag. It has a rich warm color and resembles gold. Nugold contains 85% copper and 15% zinc. Nu Gold does not contain any nickel, making this metal perfect for those with nickel allergies

14k Gold Filled - A polishing cloth will do the trick here.

Stainless Steel - The best method is lightly with a polishing cloth. If the color fades on the lettering on hand stamped items, you may use an industrial sharpie marker, allow it to dry for approximately 15 minutes then use alcohol on a cotton pad or soft cloth to remove the residue. Then lightly polish with a soft polishing cloth. This will darken your letters back to their original state.

CHRISTMAS DELIVERY

December 15th will be the last day for guaranteed Christmas delivery on custom orders in the U.S. and Puerto Rico
December 17th will be the last day for any order for Christmas delivery In the U.S. as the holiday season is very busy.
International Orders - Last day to order is November 22nd. I recommend if at all possible, placing your order no less than 6 weeks prior to the holiday (due to
customs and postal holiday delay) If you must order past the cut off, you may upgrade shipping for faster delivery.
All items are packaged in a gift box or organza bag, ready for gift giving ♥


Comments and feedback are greatly appreciated.
I offer discounts on large quantities (10 and over) including, bridal parties and team sports. 
Please message me if you are interested for more information.

Customer Loyalty and Referral Program

CONTACT ME

Please contact me if you have any additionals questions or any problems ordering on the site. All conversations and communication will be made through email or online chat for documentation purposes.

Thank you for your support. I would like to thank all of my customers who have been absolutely wonderful throughout my journey ♥

Will be working on my blog soon, you can find it here : Our Blog

God Bless,
UniqJewelryDesigns